Custom Process

1. Share your inspiration or idea, preferences for design, stones, metals and your budget. We ask that you first fill out our form on our contact page, so we are able to get an idea of what you are looking for and get started. The minimum spend budget for a completely custom design is $5,000. Modifications on any Ashley Zhang Jewelry Collection items have no minimum spend.
   

2. Custom and Vintage appointments are available in-person, in New York City, by phone or via Skype with designer and owner Ashley Zhang. Appointments are scheduled up to a week in advance and we are happy to accommodate out of town visitors. Ashley has made many custom design for clients from all over the United States. During your appointment, clients can expect to select gemstones and diamonds, and review designs directly with Ashley. Once a design is approved, production may take 4 to 8 weeks.
   

3. Clients working on custom designs with Ashley will get step by step updates of the progress of the design and production. If a client is having a design created with CAD or wax carving, images will be sent to client for approval before moving on to production. Custom designs are 100% bespoke, created by hand, and we can make any changes you wish during the production process.
   

4. Delivery! Custom orders are shipped fully insured through UPS.

For more information or to contact us about designing a custom project please fill out our contact form.

TESTIMONIALS

“Ashley's beautiful ring made my girlfriend the happiest girl in the world when I proposed. She can't stop taking pictures of it and showing it off to everyone we know! Ashley was so helpful through the whole process. Thank you so much!” -David S

“I worked closely with Ashley to design an engagement ring for my upcoming proposal. Being someone without a lot of technical knowledge around jewelry, diamonds, or the creation process, she was very accommodating in educating me through the design process.

Furthermore, she was very collaborative and open to hearing all my ideas while being secure in her expertise to guide and execute a well designed product into finality. This was also a bi-coastal operation ie: we worked together mostly over the telephone from California to New York. Nonetheless, she provided excellent service and documentation into the process such that it didn't feel like a disadvantage being at such a distance; she provided timely responses and feedback, as well as fast shipping comps.

The final product is absolutely stunning and there isn't a day that goes by without my fiancée getting a compliment on her ring. I urge those who have even a fleeting interest in contacting Ashley to do so, her professionalism, vision, and expertise is only second only to her competency in her craft and the quality of her work.” - Elliot T